DE
Donnalee E
1 reviews | Active since Jan 2012
24 Sept 2015, 09:39
Blender problem solved
Many thanks to Joyce I think she is the regional manager who finally sorted my faulty blender problem. Sadly it took a complaint on hello Peter to get this resolved however I appreciated her feedback and response, I was given a gift card by Boardmans Eastrand Mall, so many thanks to Joyce. I still can't say much for the staff at the Eastrand Mall they are extremely unfriendly and not customer orientated at all.<br> <br> Once again thank you to Joyce for your effort.
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Edcon's replyOfficial
25 Sept 2015, 08:15Hello culdesacqueen,
Thank you for taking the time to express your satisfaction with the service received.
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Please also note that the service concerns raised will also be forwarded to the stores management to address accordingly.
The reference is as follows: ***/GO
Thank you for your business and we look forward to your continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to express your satisfaction with the service received.
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Please also note that the service concerns raised will also be forwarded to the stores management to address accordingly.
The reference is as follows: ***/GO
Thank you for your business and we look forward to your continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,
Edcon's reply25 Sept 2015, 08:15
Official
Hello culdesacqueen,
Thank you for taking the time to express your satisfaction with the service received.
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Please also note that the service concerns raised will also be forwarded to the stores management to address accordingly.
The reference is as follows: ***/GO
Thank you for your business and we look forward to your continued support.
Kind regards,
Edcon customer experience team,
***
Thank you for taking the time to express your satisfaction with the service received.
We are delighted to hear that you have received such commendable service from our staff.
Your kind gesture of bringing this complement to our attention is really appreciated and we will make certain that this staff member's service does not go unnoticed.
A copy of your compliment will be forwarded to this staff member's direct manager for further recognition.
Please also note that the service concerns raised will also be forwarded to the stores management to address accordingly.
The reference is as follows: ***/GO
Thank you for your business and we look forward to your continued support.
Kind regards,
Edcon customer experience team,
***
Best regards,