1 reviews | Active since Dec 2013
BIG MISTAKE BUYING ONLINE FROM JET & EDGARS
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Edgars MASSIVE DISSAPOINTMENT PURCHASING ONLINE FROM JET & EDGARDS
A review of Edgars by shihaam123 on 9 Nov 2017 Like Share Comment Report Supercharge Convert MASSIVE DISSAPOINTMENT PURCHASING ONLINE FROM JET & EDGARDS
2 WEEKS AGO I MADE MY FIRST ONLINE ORDER( ********** 44) WITH JET , FIRSTLY IT TOOK THEM OVER 7 DAYS TO DELIVER AND ON TOP OF THAT , MY DELIVERY WAS MISSING AN ITEM , WHICH I AM STILL WAITING FOR REFUND?! CLEARLY THEY PLANNING NOT TO , THEN I ORDERED FROM EDGARDS ONLINE ON MONDAY 06 NOV ( ********** 86) I BOUGHT A PAIR OF NIKES WHICH WAS AVAILABLE ONLINE (THEN I GOT A EMAIL TODAY ) 3 DAYS LATER TO SAY THEY ARE OUT OF STOCK !!!THIS WAS MY DAUGHTERS BIRTHDAY GIFT FOR TOMMOROW HOW HORRIBLE IS THIS???
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Online team regarding the order that you are tracking as you updated that you no longer want the refund, but the actual item they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.
We sincerely apologize for the inconvenience caused. Kindly be advised that we have escalated the matter to the Online team regarding the order that you are tracking as you updated that you no longer want the refund, but the actual item they will action and revert back to you with feedback. Please find the below reference number for your email ***/GO. We apologize again for the frustrations incurred. Do not hesitate to contact us on ***.
Kind regards,
Customer Experience Team
Call Centre: ***.