Big Company- Worst Service

<p>I have had my account since 2001 and I have always been a loyal client. However lately the service that am getting is so poor</p> <p>1. My account was changed from a 6month (no interest) to a 12 month interest bearing account without piror notice or authorisation. </p> <p>2. I have not received any statements for the last year and have been paying my account on the information supp**** by the cashier. </p> <p>3. I am being charged a club members' fee but I am not getting any magazines. Instead I get an sms to advise that I can collect my magazine at a store. Why must use my own petrol to collect a magazine that I am already paying for.</p> <p>4. To add insult to injury, we now have to sign an agreement to pay R22.50 service fee per month - For what service???? When I refused the cashier advised that my account will be closed within 3 months. </p> <p>ALL I CAN SAY IS - Better for me. There is nothing that makes EDCON unique anymore and better service and </p> <p>more choices can be gained from the Truowrths/TFG and other groups. </p> <p> </p>