1 reviews | Active since Dec 2017
Belitteling ********* arrogant no respect for a Christian festive season centre
Edcon phoned Desember 2016 and 2017 “regarding your Edgars account, kindly confirm your ID number”?
If you don’t want to confirm such personal details you are told “you owe money on your Edgars account so it is not personal!”
They phone constantly with a belitteling approach towards clients with complete disrespect for their clients privacy!
Why the hell would I confirm my details to anyone tellephonically? Regardless if you tell me but you do have an Edgars account.
I know I have an Edgars account still doesn’t prove I’m not being ******* in to confirm info. Edcon can send a statement of it is outstanding/send sms or get someone that has respect for my privacy and doesn’t bluntly deny it. (Please retrieve the phone call records)
Since it is the 2nd year Edcon phones me by an Indian person, I ask you where is your respect for my Relgious season?
As per our telephonic conversation today at: 11: 42 AM. Thank you for taking the time in addressing your concerns with us. We would like to apologize for the overall service received.
Please be advised we have escalated your query to our Credit Regional Office for assistance.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team
As per our telephonic conversation today at: 11: 42 AM. Thank you for taking the time in addressing your concerns with us. We would like to apologize for the overall service received.
Please be advised we have escalated your query to our Credit Regional Office for assistance.
Reference number: ***/GO
Kind Regards,
The Customer Experience Team