AH
Alias H
1 reviews | Active since May 2015
19 Nov 2015, 14:57
Being stalked
really now Edcon. They keep calling my work landline (which by the way has to stay open for the business's clients at all times ) . I'm talking 5 , 6 times in a row. After nicely asking to be called during my lunch hour the next day , this is still persisting. Now I have gotten in trouble with my boss. So if I lose my job and can no longer pay my account, know it was your dumbass consultants . I'm telling all my family and friend to close their accounts
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Replies (1)
Edcon's replyOfficial
21 Nov 2015, 09:58Hello alias321,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that our collections team was trying to make contact with you in order to make future payment arrangements. However this was not accomplished as it was not a suitable time for you to speak. Could you kindly contact our regional credit office on ***or email *** in order to make payment arrangements.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that our collections team was trying to make contact with you in order to make future payment arrangements. However this was not accomplished as it was not a suitable time for you to speak. Could you kindly contact our regional credit office on ***or email *** in order to make payment arrangements.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,
Edcon's reply21 Nov 2015, 09:58
Official
Hello alias321,
Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that our collections team was trying to make contact with you in order to make future payment arrangements. However this was not accomplished as it was not a suitable time for you to speak. Could you kindly contact our regional credit office on ***or email *** in order to make payment arrangements.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Please accept our sincere apologies for any frustrations occurred due to this incident.
Please be advised that our collections team was trying to make contact with you in order to make future payment arrangements. However this was not accomplished as it was not a suitable time for you to speak. Could you kindly contact our regional credit office on ***or email *** in order to make payment arrangements.
Please find below reference number for this query:
***/GO
Should you need any further assistance, please do not hesitate to call on the number below.
Kind regards,
Customer Experience Team.
Call Centre: ***
Best regards,