Bed service RCS/EDCON

What an experience RCS/EDCON has no respect for their client I have submitted my document for an over paid account on the 21st January 2022 to Merelene, because of the below SMS I received until today Merelene doesn’t answer calls nor email it’s true people who don’t know what they are doing get paid the most and don’t even get into trouble. For him/her to give such Customer service he/she knows that no one will call him/her into order. I am constantly following up on emails, any acknowledgement of resources d Dololo, Sies!

Consumer Friend. Good Day ,please be advised that according to our records your RCS/EDCON account which was under debt review has been overpaid. Kindly forward a copy of your id document and recent bank statement in order process a refund. Email : *** Fax : *** Tel : ***