MG
Modise G
1 reviews | Active since Oct 2015
19 Oct 2015, 08:19
BAD SERVICES NO RESPONSE
I have been trying to contact Hr edcon for my IRP5 of 2009 and no response from them I once got through after a. Waiting 25 min for them to respond and after the that the woman who answered says they don't keep records after that every time you call u don't get through even after airtime worth R350 I tried calling them again at 8am hoping I'd be one of the first few callers but what do u get absolutely no response after waisting R70 airtime please help us or contact us in regards because SARS will black list us or be liable to charges EDCON PLEASE RESPOND AND DONT GIVE US THAT *** NUMBER BECAUSE ITE FULL OF CQLL CENTER PEOPLE WHO DONT WORK NOR ANSWER CALLS!
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Edcon's replyOfficial
19 Oct 2015, 13:34Hello Modisegaobuse,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
As per our telephonic discussion, kindly be advised that our HR department has advised that they only keep records for up to 5 years and therefore are unable to assist with your request.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
As per our telephonic discussion, kindly be advised that our HR department has advised that they only keep records for up to 5 years and therefore are unable to assist with your request.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,
Edcon's reply19 Oct 2015, 13:34
Official
Hello Modisegaobuse,
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
As per our telephonic discussion, kindly be advised that our HR department has advised that they only keep records for up to 5 years and therefore are unable to assist with your request.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused, as we can understand your frustration.
As per our telephonic discussion, kindly be advised that our HR department has advised that they only keep records for up to 5 years and therefore are unable to assist with your request.
The reference for your query is as follows: ***/GO
Thank you for your patience.
Kind regards,
Edcon customer experience team
***
Best regards,