gK
grace K
1 reviews | Active since Jul 2015
06 Jul 2015, 20:06
bad service, unresponsive, lies,false advertising
In december I purchased a Protoz tablet, and with it was a \guaranteed flight "and I sent in the form I was meant to fill out to claim my flight"
Helpful (0)
Replies (1)0
Replies (1)
Edcon's replyOfficial
09 Jul 2015, 11:10Hello graciek,
Thank you for bringing this matter to our attention , we must apologise for any inconvenience caused to you. kindly note that your concerns regarding the flight tickets that you were suppose to receive when you purchase a Protoz Tablet has been escalated to the relevant management team to investigate further and to be rectify accordingly. upon their findings feedback will be reverted back to you.
Edcon sets high standards for the service rendered to our loyal customer, thus any service not indicative of our standards should be addressed accordingly. Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention , we must apologise for any inconvenience caused to you. kindly note that your concerns regarding the flight tickets that you were suppose to receive when you purchase a Protoz Tablet has been escalated to the relevant management team to investigate further and to be rectify accordingly. upon their findings feedback will be reverted back to you.
Edcon sets high standards for the service rendered to our loyal customer, thus any service not indicative of our standards should be addressed accordingly. Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Edcon's reply09 Jul 2015, 11:10
Official
Hello graciek,
Thank you for bringing this matter to our attention , we must apologise for any inconvenience caused to you. kindly note that your concerns regarding the flight tickets that you were suppose to receive when you purchase a Protoz Tablet has been escalated to the relevant management team to investigate further and to be rectify accordingly. upon their findings feedback will be reverted back to you.
Edcon sets high standards for the service rendered to our loyal customer, thus any service not indicative of our standards should be addressed accordingly. Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this matter to our attention , we must apologise for any inconvenience caused to you. kindly note that your concerns regarding the flight tickets that you were suppose to receive when you purchase a Protoz Tablet has been escalated to the relevant management team to investigate further and to be rectify accordingly. upon their findings feedback will be reverted back to you.
Edcon sets high standards for the service rendered to our loyal customer, thus any service not indicative of our standards should be addressed accordingly. Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***