BAD SERVICE FROM EDCON STAFF AS USUAL!!!

21 MAY 2015 THURSDAY I WENT BACK TO THE MAC STORE WHERE I ALWAYS BUY MY FAVOURITE LIPSTICKS. I WAS SERVED BY A LOVELY LADY CALLED MBALI NDLOVU. I WAS VERY HAPPY WITH HER SERVICE, NO DOUBT. THE STORE'S SYSTEM WAS OFFLINE SO WHEN I TRIED TO PAY WITH MY BANK CARD IT DIDNT GO THROUGH, SO I PAID IN CASH. LATER ON I REALIZED THAT THE BANK PAYMENT ALSO WENT THROUGH, MEANING THAT I PAID TWICE FOR ONE ITEM. 22 MAY I WENT BACK TO CLAIM F MY REFUND. THE ONE LADY COULDN'T ASISST ME BUT I WAS RATHER PUZZLED WHEN I NOTICE HER WHISPERING TO HER MANAGER AS IT SEEMED AS IF SHE WAS WARNING HER ABOUT ME. AS A RESULT, WHEN LERATO MOSIA APPROACHED ME SHE ALREADY HAD A BAD ATTITUDE TOWARDS ME . LERATO TREATED ME AS IF I WAS THERE TAKING CHANCES AND WAS IMPLYING THAT I WAS TELLING ****. I WAS VERY EMBARRASSED BY THIS AS OTHER CUSTOMERS LOOKED OR PAID ATTENTION & IT MADE ME SEEM DISHONEST. I LEFT THE STORE FEELING VERY UNHAPPY.MONDAY 25 MAY 2015, LERATO MOSIA CALLS ME AND ALL SHE COULD SAY WAS \ WHEN CAN YOU COME AND GET YOUR REFUND??"LERATO DID NOT BOTHER TO APPOLOGISE FOR THE INCONVIENICE THE STORE CAUSED ME. NOW I HAVE TO USE MY OWN RESOURSES TO FIX THE MISTAKE THEY MADE. VERY DISAPPOINTED!! <br> """