1 reviews | Active since Oct 2012
Bad Service From Edcon
I paid my account on the 20/05/2015 till today payment is not showing I sent proof of payment no one can find the payment. The person who assist me is Hendrietta Maseko 28570 at Shop 11 Eersterust Shopping Centre Pretoria....Edcon service are pathetic no one will ever give you feedback or go the extra mile for their clients.<br> <br> Email was sent to [Email Removed] with proof of payment. she ref it to [Email Removed] she ref it to [Email Removed] ....Got feedback from [Email Removed] that i must contact the store to sort this out where i made the payment,while i sent them proof of payment that was made on the 20/05/2015....now im as mad as hell coz no one can rectify this and sort out my payment that's not showing this is the worse service i come across.i want someone from edcon to contact me to inform my my payment was rectified and i also need a paid up letter that i settled my account.
Thank you for bringing this matter to our attention, we apologise for the inconvenience caused to you. kindly note as per our telephonic conversation that a paid letter was emailed to you today at 08:59 and your payment made was updated on our systems.
Thank you for your business and we look forward to your continued support.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Thank you for bringing this matter to our attention, we apologise for the inconvenience caused to you. kindly note as per our telephonic conversation that a paid letter was emailed to you today at 08:59 and your payment made was updated on our systems.
Thank you for your business and we look forward to your continued support.
Your reference number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
