BAD SERVICE FROM DYSFUNCTIONAL HR DEPARTMENT

Item: Edcon
Rating: 1
Author: jafta M

I PREVIOUSLY WORKED FOR EDCON AT LAUB STREET FROM 2007 TO 2011, NOW I NEED MY IRP5 AND I WAS ADVISED TO SEND AN EMAIL TO ********** MY FIRST EMAIL WAS SENT ON THE 05 NOVEMBER AND I SEND AN ESCALATION EVERYWEEK TO THE SAME EMAIL ADDRESS BUT NOT EVEN ONCE DID I RECEIVE A RESPONSE, ARE THERE ANY PEOPLE MANNING THAT EMAIL ADDRESS. SOMEBODY FROM HR PLEASE PROVIDE ME WITH MY IRP5 FOR 2009 AND 2010. I TRIED CALLING ********** AND ********** AS USUAL THE PHONES ARE OFF THE HOOK.

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Replies (2)

Edcon's replyOfficial

07 Dec 2018, 15:06

Hello Jafta,

Thank you for making contact with us.

Please be advised we have referred your query to Edcon Human Resources team to advise of the process you need to follow in order to receive your IRP5 file.

NB: Our escalation duration takes about 48 hours.

Your reference number is:
***/GO

Kind Regards
The Edcon Customer Relations Team
***

Edcon's reply07 Dec 2018, 15:06

Official

jafta M's updateReviewer Update

07 Dec 2018, 15:23

for four weeks I have been sending an email with ESCALATION on the subject line. Pathetic dysfunctional HR DEPARTMENT.

jafta M's update07 Dec 2018, 15:23

Reviewer Update

for four weeks I have been sending an email with ESCALATION on the subject line. Pathetic dysfunctional HR DEPARTMENT.