Bad service from customer care

I called Edcon Mobile RMS division (think that's what they are called), my call was disconnected twice. The third time I spoke to a gent to was rude and when I requested to speak to someone else, he thought it was fun to transfer my call to a someone who was busy having a conversation with a colleague.<br> When I did eventually speak to consultant, they couldn't pick up my details and told me that someone will call me back shortly 5 hours later I am still waiting. I had thought that the rumours I was hearing about Edcon and Edgars itself was highly fabricated , but I can see why people complain and are upset at their poor services and lack of response time.<br> Don't reply except to my complaint or review to be attended too, as this seem to be the norm with them. <br>