1 reviews | Active since Apr 2018
Bad Service: Edcon Airtime
I have been struggling to get Edcon Airtime cancel my airtime since March 2016. I have been told several times that the system shows that they have indeed cancelled but they keep on billing me for airtime I am not using. Its 2 years now and I am fed up with lies of elevating the issue and we will call you back yet nothing is working.
I want to be credited what I have paid for the last 23 months. Edcon is full of bad service I cant believe that they have failed to process a request for 23 months. Their staff are full of lies.
Simba Murerwa ********** 581 JET ACCOUNT NUMBER: ********** ********** 89315
Thank you for making contact with us regarding the airtime that is being billed to your account .Please accept our apologies for the frustrations caused .We have already escalated your query to our third parties and feedback will be provided to you regarding the cancellation and reversal of the fees.***/GO
Kind regards
The Edcon Customer experience Team
Best regards,
Thank you for making contact with us regarding the airtime that is being billed to your account .Please accept our apologies for the frustrations caused .We have already escalated your query to our third parties and feedback will be provided to you regarding the cancellation and reversal of the fees.***/GO
Kind regards
The Edcon Customer experience Team
Best regards,