Bad service and not sympathetic

account people phone regarding payment plan for account which was in arrears, after explaining that my father passed away a week earlier and that total amount will be settled once off the lady on the line said\ i dont give a **** who died we just want the money to be paid\"<br> after account was settled statements get mailed and thus means that my account is still active <br> trying to buy once again they inform me that my account was magically closed <br> phoned EDCOn and they refuse to help me stating i have to wait 6 months and IF i want to i can try open a new account<br> <br> i am hurt by the way they spoke to me and the fact that they will still send you statements which clearly indicates you have credit even if the account is closed"