1 reviews | Active since Jul 2015
BAD SERVICE AND NO DELIVERY FROM EDCON AND DAWN WING
I ORDERDED THE FIF 2018 XBOX GAME ON THE 26TH SEPTEMBER AND WAS TOLD IT WILL BE DELIVERED BY FRIDAY AND ON FRIDAY I DID NOT RECEIVE IT AND WAS TOLD THERE WAS A COMPUTER ERROR AND I PHONED AGAIN AND WAS TOLD IT WILL BE DELIVERED ON MONDAY , NOT DELIVERY AS YET AND I PHONED AGAIN ON TUESDAY AND WAS TOLD THAT IT WILL BE DELIVERED ON THURSDAY. I AM GETTING FALSE PROMISES FOR AN ITEM WHICH HAS ALREADY BEEN PAID FOR.. I WILL NEVER ORDER AN ITEM THROUGH EDCON AGAIN.
We have received your concerns and apologize for the inconvenience caused by the matter as the communication went out to our valued customers who did the pre-order as well, the online team sincerely apologize for the delay that was due to system issues. We apologize again for any frustrations incurred, should you wish for a refund you may contact us on ***. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.
We have received your concerns and apologize for the inconvenience caused by the matter as the communication went out to our valued customers who did the pre-order as well, the online team sincerely apologize for the delay that was due to system issues. We apologize again for any frustrations incurred, should you wish for a refund you may contact us on ***. Please find the below reference number for your post ***/GO
Kind regards,
Customer Experience Team
Call Centre: ***.