bad service and **** boots
<p>bought a pair of boots at jet mart and the heal come off just over a month later after wearing it like 5 times and very unhappy about this poor quality of boots...i bought it 30 April and before june it was broken,when I called the store they didn't want to assit me,I told then the poor boots I brought for 200 rand and I want and exchange the Ty said only on 30 days. As per Woolworths and big clothing store as per damage itiems this would be exchange as damage goods!I called edcons customerservces too and no help I'm disgusted and waited my money</p> <p> </p>
We have escalated the complaint to the Jet mart Mitchell's plein management for actioning accordingly as the our valued customer is not happy with the quality of the Boots. A reference number for the formal complaint logged on your behalf is as follows ********** 271/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.
We have escalated the complaint to the Jet mart Mitchell's plein management for actioning accordingly as the our valued customer is not happy with the quality of the Boots. A reference number for the formal complaint logged on your behalf is as follows ********** 271/GO. We understand all the inconveniences caused and frustrations incurred by the above matter. The store management will look into the matter and revert with feedback accordingly. . Should you not receive feedback within 48 hours Kindly contact the Edcon Customer Experience Head Office at ***and quote your reference number.
Kind regards,
Customer Experience Team
Call Centre: ***.