bM
bareng M
1 reviews | Active since Feb 2015
04 Feb 2015, 16:24
bad service
I have requested for a paid up letter or proof of payment from the customer. services since the 29th of Jan and they said I will receive it after 48 hrs nd its the 04 of Feb I haven't received anything. when I call them they always tell me stories.but when I was owing they called me every day and send a whole lot of letter.but now they failing to send me simple paid up letter.
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Replies (1)
Edcon's replyOfficial
05 Feb 2015, 12:22Hello bareng290,
Thank you for bringing this to our attention, we must apologise for the time taken to resolved your query. As per our telephonically discussion, we are happy to hear that you received your paid up letter today at 09:51 as per your request.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this to our attention, we must apologise for the time taken to resolved your query. As per our telephonically discussion, we are happy to hear that you received your paid up letter today at 09:51 as per your request.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,
Edcon's reply05 Feb 2015, 12:22
Official
Hello bareng290,
Thank you for bringing this to our attention, we must apologise for the time taken to resolved your query. As per our telephonically discussion, we are happy to hear that you received your paid up letter today at 09:51 as per your request.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Thank you for bringing this to our attention, we must apologise for the time taken to resolved your query. As per our telephonically discussion, we are happy to hear that you received your paid up letter today at 09:51 as per your request.
Be reassured as measures will be taken to avoid the re-occurrence of this nature.
Your reference number is: ***/GO
If you ever need to speak to us, please do not hesitate to contact us on the below number.
Kind regards.
Edcon customer experience team,
***
Best regards,