tN
thando N
1 reviews | Active since Jun 2014
15 Jul 2019, 19:53
Bad service
Let's not even discuss costumer service, the staff has no respect at all very rude n ***********... Lebo n Portia u r degrading Jet.I felt very disrespected with ur service that has no sense of urgency n the nerve to argue. I shop 4 service not wat u have. Never forget that ppl do not buy what u do, but rather why u do it.
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Replies (1)
Edcon's replyOfficial
16 Jul 2019, 08:46Dear Thando
Thank you for sharing your in-store experience with us.
Customer service is of vital importance to the ongoing success of our business and we are truly sorry to have failed you.
By copy of your mail, we will alert management so that corrective measures may be taken in order to improve our service.
Thank you for your continued support.
***/GO
Kind regards
Edcon Customer Experience Team
***
Thank you for sharing your in-store experience with us.
Customer service is of vital importance to the ongoing success of our business and we are truly sorry to have failed you.
By copy of your mail, we will alert management so that corrective measures may be taken in order to improve our service.
Thank you for your continued support.
***/GO
Kind regards
Edcon Customer Experience Team
***
Best regards,
Edcon's reply16 Jul 2019, 08:46
Official
Dear Thando
Thank you for sharing your in-store experience with us.
Customer service is of vital importance to the ongoing success of our business and we are truly sorry to have failed you.
By copy of your mail, we will alert management so that corrective measures may be taken in order to improve our service.
Thank you for your continued support.
***/GO
Kind regards
Edcon Customer Experience Team
***
Thank you for sharing your in-store experience with us.
Customer service is of vital importance to the ongoing success of our business and we are truly sorry to have failed you.
By copy of your mail, we will alert management so that corrective measures may be taken in order to improve our service.
Thank you for your continued support.
***/GO
Kind regards
Edcon Customer Experience Team
***
Best regards,