AW
Adrian W

1 reviews | Active since Mar 2017

21 Aug 2017, 12:28

Bad service

Edcon is really ***** my name still on the bureau and everytime. They say they gna takit of the itc but nothing has been done i cant apply for loans or house finance and my debt was finish 2015 so why must i suffer reall pathetic service

0
Replies (2)
Edcon
Edcon's reply22 Aug 2017, 08:29
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the ITC authorisation query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***.

Best regards,

Edcon
Edcon's reply22 Aug 2017, 08:29
Official

Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the ITC authorisation query. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***

Best regards,