MT
Matukisa T

1 reviews | Active since Sept 2016

22 Nov 2016, 13:17

Bad service

<p>I bought a hurricane explore on the 08 June 2016 and on the eo August 2016 i returned it because of software problems I have been back and forth to the store to check if my tablet is fixed and always get promises today is 22 November 2016 3 three months since I took back the tablet for repairs and I'm still geting the same lousy promise .Mali said the people at hurricane don't answer their phone's and the only time they get feedback is when they complain. </p>

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Replies (1)
Edcon
Edcon's reply23 Nov 2016, 16:13
Official

We must apologise for the inconvenience and frustration caused. Sending your cell phone for repairs should not be so time consuming.

We have raised your concerns with our store manager regarding the repairs on you unit, once feedback is provided further communication will be provided to you.

Your reference number is ***/GO.

Kind regards,
Edcon customer experience team,
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