Bad service

<p>I have had my account for 2 months now. The first month I didnt receive my statement so I requested it. Second month I checked my statement and I saw I was being charged for a service that I didnt join! Spoke to the call centre they claim it has been sorted out but we will see when my statement comes. So yesterday I wanted to go buy a dress on my account by legit has they are part of the edcon group. I first checked my balance at work and it said I had 244 credit. So I was excited I can buy the dress. I get to legit and it says I do not have enough credit! how is that possible?? How did it go from 244 to 174 without buying anything? I have had terrible expeirences with this account from the start! Explain where did that credit go? I feel like just closing my account and not shopping ever with any shops involved with edcon because my credit just disapears, I get charged for services that I didnt apply for. I want to know where that credit with because it is the second aswell. First time was by jet, I checked my credit online. I got to till then all of a sudden I didnt have enough credit! Explain what happened.</p>