bad service

<p>I bought a game at cna in kolonnade the 16 september 2016, went home opened up the game to start playing the game and next moment i did not notice nor did the staff at cna tell me its online play only, went back to cna following day , manager Margaret came to me to tell me that they dont accept open products from customers and refused to help me further in store, phone edcon on friday after leaving cna , hold on for 40 minutes and no consultant was available to help me , the lady took my number to give to one of the consultants to phone me back . Email was also sent to edcon for assistance same day and email just said they will get back to me withing 48 hours , and here its Wednesday the 21 September 2016 and still waiting for assistance from edcon them self</p>