AW
Adrian W

1 reviews | Active since Mar 2017

14 Aug 2017, 13:45

Bad service

<p>My name still shows on the credit bereau and you guys just tell me its of the itc but still show on my clear score profile and how must i know which bureau thats a really stupid question cant apply for nothing because you makin my name bad everytime reflect wen goin for a loan or house finance</p>

0
Replies (1)
Edcon
Edcon's reply15 Aug 2017, 09:14
Official

As we advised previously , in order for proper feedback to be given to you , we need you to kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the request for your name to be removed from the credit bureau. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards.

Customer Experience Team

Call Centre: ***