1 reviews | Active since Sept 2014
Bad Service
<p>Good day</p> <p> </p> <p>On the 13th July I went to on of your stores Jet to purchase a few goods, I stood in a long line and eventually got to the till to pay. Upon scanning all goods the cashier tells me my card is blocked. Do you know how embarressing that is!!!.... A Form 17 was sent to the debt review department on the 6 February 2017 up until today no one has attended to it.</p> <p> </p> <p>1. I do not feel that i want to be one of your customers anyone</p> <p>2. I felt so embarressed and humiliated</p> <p> </p>
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the block code query as our valued customer was disappointed in store when making purchases due to the card still being blocked. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the block code query as our valued customer was disappointed in store when making purchases due to the card still being blocked. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards.
Customer Experience Team
Call Centre: ***