1 reviews | Active since May 2017
Bad management treatment
<p>Hello my name is Palesa Diako im a trainee at Edgars active kwa-thema , I would like to lay a complain about Nombuso who is the manager at Edgars active kwathema .on the 11th of May I was still busy with my duties it was knocking off time so she decided to lock me inside the store intentionally other employees had to convince her to come back and open the store doors for me if it wasn’t for those employees I would have been left inside the store. When she opened the door she threatened to call security on me because i was not supposed to be in the store. On a normal working day she would give instructions speaking her vernacular language which some of us do not understand and expects our duties to be done without understanding anything ,she says it’s not her problem that I don’t understand her language.<br />When I told her about taking this matter up with you she said she is not scared of you and there’s nothing you can do about her and who she is. I’m a young person and had so much interest in the retail industry and edgars is one of the companies I would have liked to grow my career in, I don’t think the treatment me and the others receive there is part of edcon values, please look in to this matter as it is affecting your image when it comes to recruiting future leaders of your company and people who can grow the company to greater heights. </p>
Thank you for taking the time in bringing this incident to our attention .We apologies for the frustrations caused to you .By copy of your mail we have advised senior management of this incident and an investigation will be done to prevent this from happening in our store .Our people are the heart of our business and therefore they should be treated with care and respect.
***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for taking the time in bringing this incident to our attention .We apologies for the frustrations caused to you .By copy of your mail we have advised senior management of this incident and an investigation will be done to prevent this from happening in our store .Our people are the heart of our business and therefore they should be treated with care and respect.
***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for taking the time in bringing this incident to our attention .We apologies for the frustrations caused to you .By copy of your mail we have advised senior management of this incident and an investigation will be done to prevent this from happening in our store .Our people are the heart of our business and therefore they should be treated with care and respect.
***/GO
Kind regards
The Edcon Customer Experience Team
Thank you for taking the time in bringing this incident to our attention .We apologies for the frustrations caused to you .By copy of your mail we have advised senior management of this incident and an investigation will be done to prevent this from happening in our store .Our people are the heart of our business and therefore they should be treated with care and respect.
***/GO
Kind regards
The Edcon Customer Experience Team
