CR
Collin R
1 reviews | Active since Aug 2010
08 Jun 2015, 11:10
Bad Management of Debt Review
I have not been under debt review for about 5 years, and my account in credit for the same amount of time. At this point Edcon should owe me about R800 in interest. A few people have mentioned that Edgars have removed them automatically for \erratic"payments. However"
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Edcon's replyOfficial
09 Jun 2015, 16:54Hello CollinVR,
Thank you for taking the time and allowing us the opportunity to address your concerns. We can understand how disappointed you are and please be advised that we have escalated all concerns raised regarding your account to our debt review management team to investigate further upon findings feedback will be reverted back to you.
We apologise for the inconvenience caused to you and thank for bringing this matter to our attention.
Your Reference Number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns. We can understand how disappointed you are and please be advised that we have escalated all concerns raised regarding your account to our debt review management team to investigate further upon findings feedback will be reverted back to you.
We apologise for the inconvenience caused to you and thank for bringing this matter to our attention.
Your Reference Number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Edcon's reply09 Jun 2015, 16:54
Official
Hello CollinVR,
Thank you for taking the time and allowing us the opportunity to address your concerns. We can understand how disappointed you are and please be advised that we have escalated all concerns raised regarding your account to our debt review management team to investigate further upon findings feedback will be reverted back to you.
We apologise for the inconvenience caused to you and thank for bringing this matter to our attention.
Your Reference Number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and allowing us the opportunity to address your concerns. We can understand how disappointed you are and please be advised that we have escalated all concerns raised regarding your account to our debt review management team to investigate further upon findings feedback will be reverted back to you.
We apologise for the inconvenience caused to you and thank for bringing this matter to our attention.
Your Reference Number is : ***/GO
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***