Bad infrastructure

Today at about 12:00 on the 7th of July 2015 I went into Edgars Centurion, and I picked some clothing which I wanted, I got to the tills and my purchase was declined for an unknown reason. This was unacceptable because I deposit extra money into my Edgars account every month and I have a surplus of about R1000 on top of the credit which I have available.<br> <br> I was then told to go to accounts, accounts called info and their call centre and no could help solve this issue. Centurion Edgars only had one person helping and this made the four other customers so upset because after one hour of trying to sort out my issue no one else was helped. After waiting so long it was concluded that I could not be helped and I left with nothing from that store. <br> <br> Edcon has a poor infrastructure that upsets many of their clients, the call centre takes extremely long to get hold of, this makes clients wait way too long.<br> <br> I am very upset that I, could not get any clothing and I have a very busy schedule and now I might not find the time to go into a store until the end of the month.