Bad for business company policies

I app**** for an account at EDGARS kolonnade where I was told my credit criteria do not meet their requirements. I asked the consultant if she can give me a reason and she said she cannot & that I should contact ITC. I am fully aware of what my credit record looks like & assumed this must be something small that needs clarification so I logged an online query the Monday morning.

I was contacted by lady in the financial department at EDCON, I explained my situation as follows - I was rehabilitated in September 2015 & since then I build an excellent credit record with new creditors but I was declined because of my credit criteria that did not meet their requirements & again asked if she can give me a reason, she confirmed all my details & rep**** that I had an existing account that went into legal at some time. I rep**** that it might have been before I was rehabilitated but if she need I can forward her the court order of my rehabilitation if necessary.

She asked me to hold while she consulted with her supervisor, after a couple of seconds she rep**** to me that it is not necessary to forward any documents because according to EDCON company policy will I never be allowed to open an account again because it went into legal. I was unfortunate to end up in such a financial situation previously but now my financial situation has changed for the better. I have to say if this is EDCON company policy not to allow any customer ever to open a new account after a COURT ORDERED REHABILITATION can I not help to wonder how big their customer base would be 20 years from now in SOUTH AFRICA where your financial situation can change any second of the day.

Regards Mr Potgieter