TM
Tshimangadzo M
1 reviews | Active since Jan 2020
18 Jan 2020, 02:53
Bad experience with Edgar's
Edcon says I owe them up to date but I have paid up the account in June 2019. This is my 6th complain and nothing has been done about it yet for the previous 3 weeks. All I got was a call after my first complaint and only got an email on the second complaint. I guaranteed the consultant that if my issue does not get resolved I will publish a review about them until they get my name cleared
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Replies (1)
Edcon's replyOfficial
18 Jan 2020, 08:15Good day Mr Mutangwa
We hereby acknowledge your complaint logged and we apologise for the inconvenience and frustrations caused.
Kindly be advised that your account was sent for a credit bureau update on the 7th January 2020, please follow up with the credit bureau if they have updated.
The reference number for your query is: ***/GO
Kind Regards
Customer Experience Team
***
We hereby acknowledge your complaint logged and we apologise for the inconvenience and frustrations caused.
Kindly be advised that your account was sent for a credit bureau update on the 7th January 2020, please follow up with the credit bureau if they have updated.
The reference number for your query is: ***/GO
Kind Regards
Customer Experience Team
***
Best regards,
Edcon's reply18 Jan 2020, 08:15
Official
Good day Mr Mutangwa
We hereby acknowledge your complaint logged and we apologise for the inconvenience and frustrations caused.
Kindly be advised that your account was sent for a credit bureau update on the 7th January 2020, please follow up with the credit bureau if they have updated.
The reference number for your query is: ***/GO
Kind Regards
Customer Experience Team
***
We hereby acknowledge your complaint logged and we apologise for the inconvenience and frustrations caused.
Kindly be advised that your account was sent for a credit bureau update on the 7th January 2020, please follow up with the credit bureau if they have updated.
The reference number for your query is: ***/GO
Kind Regards
Customer Experience Team
***
Best regards,