SK
Sandy K
1 reviews | Active since Oct 2016
16 Oct 2016, 18:46
Bad Debt Collection
<p>I keep on receiving threatening letters and phone calls from Accenture Services (Pty) Ltd acting on behalf of Edcon. The reference number on the letters is C58. Account number ********** ********** 81971.</p> <p>When I call them to find out what this is about. They provide me with an incorrect ID number. I do have an Edgars account which I have not used for years. This constant harrasment will force me to close my account.</p>
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Replies (2)
Edcon's replyOfficial
17 Oct 2016, 10:20Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance on the disputed account. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Relations Team
Email: ***
Call Centre: ***.
Best regards,
Edcon's reply17 Oct 2016, 10:20
Official
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance on the disputed account. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Relations Team
Email: ***
Call Centre: ***.
Best regards,
Edcon's replyOfficial
17 Oct 2016, 10:20Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance on the disputed account. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Relations Team
Email: ***
Call Centre: ***.
Best regards,
Edcon's reply17 Oct 2016, 10:20
Official
Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance on the disputed account. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Nomzekelo Mnini
Customer Relations Team
Email: ***
Call Centre: ***.
Best regards,