BAD CUTOMER SERVICE
Hello Peter,<br> <br> its been almost 3 weeks now and i still have not received the paid up letter that i was contacted to say they will be sending. i have stated to the consultant on numerous occasions that it was URGENT that i receive it as i needed it for new employment. <br> <br> Please can you URGENTLY see that this issue is resolved<br> <br> Regards
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Edcon's replyOfficial
04 Jun 2015, 13:29Hello alishapar,
Thank you for taking the time and discussing the concerns you have on your account. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the Accounts manager directly and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the Accounts manager directly and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,
Edcon's reply04 Jun 2015, 13:29
Official
Hello alishapar,
Thank you for taking the time and discussing the concerns you have on your account. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the Accounts manager directly and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Thank you for taking the time and discussing the concerns you have on your account. We can understand how disappointed you are and as discussed telephonically we would like to assure you that your service experience will be discussed with the Accounts manager directly and feedback will be provided.
Your reference number is ***/GO.
If you ever need to speak to us, please call us on ***.
Kind regards
Customer Experience Team
***
Best regards,