1 reviews | Active since Mar 2017

28 May 2017, 13:50

Bad customer services and unfairly blacklisted

<p>My name is George Rauwane. Here is my story on the 15/05/2017 I went to Jet Westgate to submit proof of payment as I closed my account on the 13/07/2015 because I send everything to ssdathen they forwarded me an email to go to the store and when I got there the guy who called Klaas promised to assist me on the matter but he is not doing anything,because again on the 27/05/2017 I went back to see how far he is with the matter he said he is going to send the documents via email and also promised to call me on thatt day which is yesterday but he didn't,right now I'm blacklisted and trying to clear my name but it seems like Klaas andJet doesn't care this is my name and money we are talking about because it has been long time since these people are taking me from pillar to post. I just need this matter to go away so that I can live my life. I need my name to be cleared this guy has to help me because he also saw the proof that I have closed the account,but it seems like he and the store manager doesn't care.</p>

0
Replies (10)
Edcon
Edcon's reply30 May 2017, 15:59
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet Westgate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team

Edcon
Edcon's reply30 May 2017, 15:59
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet Westgate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team

Edcon
Edcon's reply30 May 2017, 16:00
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet Westgate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team

Edcon
Edcon's reply30 May 2017, 16:00
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet West gate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team

Edcon
Edcon's reply30 May 2017, 16:00
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet West gate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team

Edcon
Edcon's reply30 May 2017, 16:00
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet West gate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team

Edcon
Edcon's reply30 May 2017, 16:01
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet West gate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team

Edcon
Edcon's reply30 May 2017, 16:01
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet West gate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team

Edcon
Edcon's reply30 May 2017, 16:02
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet West gate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team

Edcon
Edcon's reply30 May 2017, 16:02
Official

Thank you for addressing your concerns regarding the account payment .We have escalated your query tp the Jet West gate store for assistance and you will be contacted .We apologise for the frustrations and inconvenience caused to you.

***/GO

The Edcon Customer Experience Team