1 reviews | Active since Jan 2018
Bad Customer Service Response
I app**** for their funeral and dental plan. I was told all the information will be sent to me via e-mail. But I have not received anything, it has been 2 months now. I have sent them emails asking for it and I've phoned their customer care line and yet still nothing.
Thank you for making contact with us, we have already requested for the policy documents to be emailed to you previously .However there seems to be a delay from our third parties of which we will follow up with them to ensure it is sent .Please accept our apologies for the inconvenience caused .***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,
Thank you for making contact with us, we have already requested for the policy documents to be emailed to you previously .However there seems to be a delay from our third parties of which we will follow up with them to ensure it is sent .Please accept our apologies for the inconvenience caused .***/GO
Kind regards
The Edcon Customer Experience Team
Best regards,