Bad Customer Service PETER - Floor Manager
<p>Was in Menlyn Mall Edgars on Friday, 28 April 2017 to return a damage garment. Terrible assistance from the lady at the Customer Service and the Floor Manager Peter who she called. Clearly both of them did not want to assist me whatsoever but they were prepared to waste nearly a hour of my time. Peter as a manager you can learn a lot from other. Unprofessional custormer service in Menlyn Mall</p>
Thank you for making contact with us regarding the lapse in service. Kindly not that a receipt is required in order for us to exchange or credit an item. Please advise if the item was purchased cash or on your edgars account .If the item was purchased from a stand alone store it will have to be returned there.However we will escalate your query to our Menlyn store for advise .***/GO
Kind regards
The Customer Experience Team
Best regards,
Thank you for making contact with us regarding the lapse in service. Kindly not that a receipt is required in order for us to exchange or credit an item. Please advise if the item was purchased cash or on your edgars account .If the item was purchased from a stand alone store it will have to be returned there.However we will escalate your query to our Menlyn store for advise .***/GO
Kind regards
The Customer Experience Team
Best regards,