BK
Bulelwa K
1 reviews | Active since Oct 2013
27 Sept 2015, 11:39
Bad attitude from a manager
Yesterday i went to Prominade mall shopping centre i took a dress and a skirt to the cashier. The dress has a big tag on it with a price mark down from R 159.99 to R80.00. When i got to the cashier, she refused to give me the dress for R80.00 and when i asked why she called Brenda who assume is a manager. She came and said\ this is stock from Michell's plain town centre branch
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Edcon's replyOfficial
29 Sept 2015, 09:47Hello bkalipha,
Please be advised that our attempts to contact you on the number provided was unsuccessful as you were not available.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We would like the opportunity to look into your query and provide you with feedback, however you have not advised us which of our Edcon stores you visited in Promenade/Mitchells Plain.
Kindly contact us back on the number below and advise so that your query can be forwarded to management to look into and advise.
Please quote the following reference number: ***/GO
Thank you again for taking the time to alert us of your service experience, as it is customers like you that help us improve on our service.
Kind regards,
Edcon customer experience team
***
Please be advised that our attempts to contact you on the number provided was unsuccessful as you were not available.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We would like the opportunity to look into your query and provide you with feedback, however you have not advised us which of our Edcon stores you visited in Promenade/Mitchells Plain.
Kindly contact us back on the number below and advise so that your query can be forwarded to management to look into and advise.
Please quote the following reference number: ***/GO
Thank you again for taking the time to alert us of your service experience, as it is customers like you that help us improve on our service.
Kind regards,
Edcon customer experience team
***
Best regards,
Edcon's reply29 Sept 2015, 09:47
Official
Hello bkalipha,
Please be advised that our attempts to contact you on the number provided was unsuccessful as you were not available.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We would like the opportunity to look into your query and provide you with feedback, however you have not advised us which of our Edcon stores you visited in Promenade/Mitchells Plain.
Kindly contact us back on the number below and advise so that your query can be forwarded to management to look into and advise.
Please quote the following reference number: ***/GO
Thank you again for taking the time to alert us of your service experience, as it is customers like you that help us improve on our service.
Kind regards,
Edcon customer experience team
***
Please be advised that our attempts to contact you on the number provided was unsuccessful as you were not available.
Thank you for bringing this matter to our attention. We do apologise for the inconvenience caused.
We would like the opportunity to look into your query and provide you with feedback, however you have not advised us which of our Edcon stores you visited in Promenade/Mitchells Plain.
Kindly contact us back on the number below and advise so that your query can be forwarded to management to look into and advise.
Please quote the following reference number: ***/GO
Thank you again for taking the time to alert us of your service experience, as it is customers like you that help us improve on our service.
Kind regards,
Edcon customer experience team
***
Best regards,