1 reviews | Active since Sept 2015
Bad Attitude
<p>yesterday i walk in to Jet Carlton centre</p> <p> </p> <p>i want to buy a phone but there was Arrogant Jet employee his name is Mali</p> <p> </p> <p>he requested a proof of resident i told him i dont have hard copy but i have it on my email or can show him a statement from total sport. He was so arrogant and told me he needs a hard copy and just left me standing like a lemon. He is so young but his attitude is so bad and frustrating.</p> <p> </p> <p>i request Jet takes their employees to customer services training.</p> <p> </p> <p>Thanks to Nonhlanhla who was calm and she helped me</p>
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have addressed the matter as our valued customer is not happy that the store staff member Mali was unable to assist our valued customer, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 017/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have addressed the matter as our valued customer is not happy that the store staff member Mali was unable to assist our valued customer, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 017/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have addressed the matter as our valued customer is not happy that the store staff member Mali was unable to assist our valued customer, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 017/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have addressed the matter as our valued customer is not happy that the store staff member Mali was unable to assist our valued customer, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 017/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have addressed the matter as our valued customer is not happy that the store staff member Mali was unable to assist our valued customer, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 017/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have addressed the matter as our valued customer is not happy that the store staff member Mali was unable to assist our valued customer, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 017/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have addressed the matter as our valued customer is not happy that the store staff member Mali was unable to assist our valued customer, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 017/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,
Please be advised that, as per our telephonic conversation, we thank you for bringing this matter to our attention. Service is a priority at our stores and we must apologize for this lapse in service. We have addressed the matter as our valued customer is not happy that the store staff member Mali was unable to assist our valued customer, this is as per the post sent to us. A reference number for the formal complaint logged on your behalf is as follows ********** 017/GO. The store management will make certain that this kind of incident does not re occur and provide the necessary training for our staff members. It is feedback from customers like you that will ensure that we will continue to maintain the high standard of service that you expect of us. We trust as we rectify our errors you trust in us will be restored.
Kind regards,
Nomzekelo Mnini
Customer Experience Team
Call Centre: ***.
Best regards,