TM
Thandeka M
1 reviews | Active since Jan 2017
10 Feb 2017, 16:55
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<p>Please assist this is my second query to hellopeter. I received feedback from advising to send my queries@ ********** also send my query to ********** no feedback asyet. Ive been billed for cell insurance from 2015 till to date . i want my account to be credited.</p>
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Replies (2)
Edcon's replyOfficial
11 Feb 2017, 09:27We have received your concerns and apologise for the inconvenience caused by the matter. We tried to call you to discuss the matter but there was no answer ,Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and establish if they may be able to action the cell insurance query . We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply11 Feb 2017, 09:27
Official
We have received your concerns and apologise for the inconvenience caused by the matter. We tried to call you to discuss the matter but there was no answer ,Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and establish if they may be able to action the cell insurance query . We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
11 Feb 2017, 09:28We have received your concerns and apologise for the inconvenience caused by the matter. We tried to call you to discuss the matter but there was no answer ,Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and establish if they may be able to action the cell insurance query . We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply11 Feb 2017, 09:28
Official
We have received your concerns and apologise for the inconvenience caused by the matter. We tried to call you to discuss the matter but there was no answer ,Please forward us the name of the store that you visited, so that we may be able to contact them on your behalf and establish if they may be able to action the cell insurance query . We will like to liaise with the store management on the matter reported by our valued customer. Please find the below reference number for your post ***/GO.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,