TM
Thandeka M
1 reviews | Active since Jan 2017
31 Jan 2017, 13:24
Bad
<p>I would like to log a complain. On friday i went to Edgars to request for a statment to my suprise it showed that i was paying R80.00 for cellphone insurance. I called customer care from the store and i was advised that ive been billed for 2 cell phone insurance, i advise the lady that i was speaking to that i only have one device. She said i must request for statement from Dec 2014 to date and they will reverse my account. Please assist i need my account to be updated. My Id number 831 ********** 082</p>
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Replies (2)
Edcon's replyOfficial
02 Feb 2017, 09:33Kindly be advised that the matter regarding the Financial services cancellation will have to be sent to the accounts team for actioning. They may be reached on the below details for further assistance and they will need your actual account number to be able to assist further. Please find the below reference number for your email ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply02 Feb 2017, 09:33
Official
Kindly be advised that the matter regarding the Financial services cancellation will have to be sent to the accounts team for actioning. They may be reached on the below details for further assistance and they will need your actual account number to be able to assist further. Please find the below reference number for your email ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's replyOfficial
02 Feb 2017, 09:33Kindly be advised that the matter regarding the Financial services cancellation will have to be sent to the accounts team for actioning. They may be reached on the below details for further assistance and they will need your actual account number to be able to assist further. Please find the below reference number for your email ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Edcon's reply02 Feb 2017, 09:33
Official
Kindly be advised that the matter regarding the Financial services cancellation will have to be sent to the accounts team for actioning. They may be reached on the below details for further assistance and they will need your actual account number to be able to assist further. Please find the below reference number for your email ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,