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mpho M

1 reviews | Active since Dec 2016

01 Dec 2016, 14:36

bad

<p> I left Edcon on the 20th of April 2016 and when I called to ask about my provident fund I was told that the withdrawal claim is outstanding and that was after four months . after that they sent me the withdrawal form of which I put in all that was needed and I asked how long will it take before I get my provident and the answer was three months, that was in August 31 now its December and the is nothing in my account. I emailed Khani Masingi the senior HR Business Partner since she was the one that was helping me with this process. She hasn’t got back to me. Its been 8 monthssince I left Edcon I need my provident</p>

0
Replies (1)
Edcon
Edcon's reply20 Dec 2016, 19:59
Official

We must apologise for the delayed response.

Thank you for bringing this matter to our attention. Please be advised your query has been escalated to our Human Resources department

Kind regards,
Edcon customer experience team,
***

Best regards,