Awesome customer care
<p>It all started last year where I had been charged for a VIP club subscription that I was unaware about. I had requested that the subscription be cancelled but my request went unheard. Like a fresh breath of air after struggling and complaining endlessly, the Edcon manager "Brain" resolved my query in no time. The charges were reversed and my account returned back to normal. Thank you Brian for the complete turn around experience, you brought back the care in customer service.</p>
We are delighted to hear that you have received such commendable service from our staff Brain. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Southgate Mall for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO. Thank you for your business and we look forward to your continued support.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We are delighted to hear that you have received such commendable service from our staff Brain. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Southgate Mall for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO. Thank you for your business and we look forward to your continued support.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We are delighted to hear that you have received such commendable service from our staff Brain. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Southgate Mall for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO. Thank you for your business and we look forward to your continued support.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
We are delighted to hear that you have received such commendable service from our staff Brain. Your kind gesture of bringing this compliment to our attention is really appreciated and we will make certain that this staff member’s service does not go unnoticed. A copy of your compliment will be forwarded to this staff member’s direct manager at Edgars Southgate Mall for further recognition. A reference number for the compliment logged on your behalf is as follows ***/GO. Thank you for your business and we look forward to your continued support.
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,