1 reviews | Active since Aug 2018
Awaiting proof of authorisation
I have been trying since the 9th July 2018 to obtain proof where I authorised Edcon to take a contract on my cellphone. Everyone tells me my query will be escalated, I am still waiting for the proof.
Thank you for making contact with us . Please accept our apologies for the frustrations caused. The enrolment was done in store at Jet Westgate by our in store canvassers when you visited this branch . According to your account profile the OTA was cancelled as requested 27/7/2018. We can confirm that the facility was not billed on your account.It simply means if you want to purchase airtime on your account then have it charged to your account.
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The Edgar's Customer Experience Team
Thank you for making contact with us . Please accept our apologies for the frustrations caused. The enrolment was done in store at Jet Westgate by our in store canvassers when you visited this branch . According to your account profile the OTA was cancelled as requested 27/7/2018. We can confirm that the facility was not billed on your account.It simply means if you want to purchase airtime on your account then have it charged to your account.
***/GO
The Edgar's Customer Experience Team
Thank you for making contact with us . Please accept our apologies for the frustrations caused. The enrolment was done in store at Jet Westgate by our in store canvassers when you visited this branch . According to your account profile the OTA was cancelled as requested 27/7/2018. We can confirm that the facility was not billed on your account.It simply means if you want to purchase airtime on your account then have it charged to your account.
***/GO
The Edgar's Customer Experience Team
Thank you for making contact with us . Please accept our apologies for the frustrations caused. The enrolment was done in store at Jet Westgate by our in store canvassers when you visited this branch . According to your account profile the OTA was cancelled as requested 27/7/2018. We can confirm that the facility was not billed on your account.It simply means if you want to purchase airtime on your account then have it charged to your account.
***/GO
The Edgar's Customer Experience Team