IH
Isaac H

1 reviews | Active since Oct 2017

10 Oct 2017, 19:37

Arrears of 7 months

Account number : ********** ********** 77792

Account was paid up 21 November 2014. Jet has not updated my payment profile on the following credit bureaus; Compuscan and Experian. I need to apply for finance immediately and i'm being told that I need to resolve my matter with Jet because they have not updated me on the system.

Please resolve this matter urgently and revert back to me, if you fail to do so i'll be forced to escalate matter to Ombudsman.

Regards, Isaac Hasane

0
Replies (1)
Edcon
Edcon's reply11 Oct 2017, 09:16
Official

Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the account concern. Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards,

Customer Experience Team

Call Centre: ***