App**** for Edgar’s Card BUT a Jet Card was loaded

On 9/11 I visited Edgar’s at Gateway mall. I approached the sales people about opening an Edgar’s account, which I wanted. On providing my proof of income I was informed by the gentleman and young lady who assisted me that I would receive vouchers in store after I’ve successfully been approved. Today I received a call requesting me to confirm that I requested a Jet account. I explained to the lady that I requested an Edgar’s account not a Jet and she proceeded to tell me that I could still purchase with this card at Edgar’s but this is not the point! Then I received a call from a lady requesting that I visit Jetmart to activate my card and I declined and explained that I had requested an Edgar’s account. She dropped the phone. Lastly, I contacted Edcon and the lady I spoke with advised that the salesperson failed to note the correct org number on the application form. This shouldn’t be my problem and isn’t my problem. This is due to the negligence of the sales person not mine. This is not a good way to conduct business. Nothing about this experience has been professional. Is it possible to change this account to an Edgar’s account before I visit a branch to activate it? If possible, this is the only way that I will be convinced to continue with the account. However, if the only resolution that I have is to activate at Jet and keep the card as a Jet card and forfeit all Edgar’s vouchers, then I’d rather have this transaction cancelled please. Please provide me with a way forward as I really wanted an Edgar’s card.