LG
Laura G
1 reviews | Active since Aug 2017
31 Aug 2017, 12:01
Application
I've app**** in store at Jet and Edgars and I've never received a phone call regarding my application. So I app**** online. As soon as I filled in my name and ID, a message automatically pops up saying that I do not meet the criteria to be approved for a card. HOW is it possible? I've got a great credit record. Then the same message says I must phone to query this. So now I have to waste even more time. Unacceptable!
Helpful (0)
Replies (2)0
Replies (2)
Edcon's replyOfficial
31 Aug 2017, 14:18We have received your concerns and apologise for the inconvenience caused by the matter.Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edcon's reply31 Aug 2017, 14:18
Official
We have received your concerns and apologise for the inconvenience caused by the matter.Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edcon's replyOfficial
31 Aug 2017, 14:19We have received your concerns and apologise for the inconvenience caused by the matter.Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,
Edcon's reply31 Aug 2017, 14:19
Official
We have received your concerns and apologise for the inconvenience caused by the matter.Kindly be advised that our New accounts team department looks at a certain criteria when approving accounts should you not meet the requirements therefore they will decline the application. Kindly contact the new accounts team on the below details for more clarity on the status of your new account. Please find the following reference number for your post ***/GO
Kindly find the direct new accounts team details below.
New accounts Express Credit ***
New Accounts Queries ***
Faxes ***
Kind regards.
Customer Experience Team
Call Centre: ***
Best regards,