1 reviews | Active since Oct 2017
Appauling Customer Service
Please all Edgars clients check your accounts online statement. It is taking Edgars 2 months to find a recording of a fee that has been added to my account for two years. Customer Service is absolutely appauling!! Manager Nelisiwe called me back once on a SUNDAY!!! Promised to call me back but never did!! Shocking service! No words
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the complaint as you stated that it has taken 2 months to get the recording of a fee that has been added to your account . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the complaint as you stated that it has taken 2 months to get the recording of a fee that has been added to your account . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Best regards,
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the complaint as you stated that it has taken 2 months to get the recording of a fee that has been added to your account . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Best regards,
Kindly furnish us with your account or ID number on ***, so that we may liaise with the accounts team regarding the complaint as you stated that it has taken 2 months to get the recording of a fee that has been added to your account . Alternatively kindly be advised that the matter may be sent directly to the accounts team for actioning. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding the matter. Please find the following reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Best regards,