ANGRY CUSTOMER

Good morning Edcon Yesterday i got a call from you guys that my account is be using in 3 difference stores while i was at home then I ask you guys to block it. I just want to know how can someone buy on my behalf while I have my card with me and my diver licence and my ID? Now you are telling me to go to the police station to do the affidavit it is time consuming to me so now I have to leave everything and attend this but how can you guys allow this happened without doing the security check first if is the right person who is buying? Can same one call or attend to this matter as soon as possible please. Thank you.