1 reviews | Active since Jul 2018
AIRTIME/DATA SUBSCRIPTION FEE -----***** ***** *****
Airtime/Data subscription fee ***** ***** ***** on the 15 may I received my statement from Edcon and notice sms subscription R49.00 and R78.00. We phoned in and they told me to phone ********** 011 after 10min someone thats only taking your details say someone will get back to us I told her that I dont need this and I did not give approval of this. no one came back to me and I been very busy....this month statement I look at and see that this is still not been reversed. I call them Monday and spoken vir Avin ref lock ********** 641031 and told them Im going to hand this over to our lawyer as this is *****. I insist to speak to a manager but looks like they only have one manager and is out. this morning I phoned again same thing no manager.....well Im going to open an case at the police today for ***** maybe its because we a person and they a company and they getting commission on this that they dont want to come back to the people that paying there salaries if we buy from them. I fed up with this......if you late on payment they phone you but you pay them every month they even put a fee on your statement for late payment...... BUT THEY CAN JUST ADD STUFF ON TO MY ACCOUNT WITH OUT MY APPROVAL. MY CELL PHONE CONTRACT IS WITH VODACOM AND IM A VIP PLUS HOLDER. THUS I DONT NEED YOUR AIRTIME OR DATA ON MY PHONE
Thank you for making contact with us regarding the airtime subscription that went off on your account .Please accept our sincere apologies for the disappointment caused to you. Our accounts team will escalate your query to RMCS for a cancellation/reversal of the fees and they will be in direct contact with you.***/GO
Kind regards
The Edgar's Customer Experience Team
Thank you for making contact with us regarding the airtime subscription that went off on your account .Please accept our sincere apologies for the disappointment caused to you. Our accounts team will escalate your query to RMCS for a cancellation/reversal of the fees and they will be in direct contact with you.***/GO
Kind regards
The Edgar's Customer Experience Team
