Airtime error nightmare

<p>My senior citizen mother cancelled her Edgars account in Jan 2016 but still continues to receive Vodacom airtime that was linked to the account. Numerous telephone calls to the Edcon service desk yeilded no success so went the email route only to be told the account is closed and airtime terminated. This is not the case and at the beginning of Oct 16 addiotional airtime was credited to the celphone account. I have emailed again for action as this is past a joke. A week later still no response from Edcon. Can someone take my request seriously as a pensioner cannot be expected to go thru the stress of long phonecalls trying to resolve this. Trying this route as a final attempt to get someone to address this. Not the service I expect from a large corporate.</p> <p>Kurt Gruneberg</p>