MT
Moipone Tsoka-Islam

1 reviews | Active since Oct 2012

17 Oct 2016, 10:55

Additional things on my account JET ACCOUNT

<p>I have a problem with my Jet account as I am endlessly paying for things that I have not signed uo for over the weekend I was told i am charged for receiveing airtime whichi have never received or agreed to. </p> <p> </p> <p>The staff was unhelful and rude towards me treating me badly. I need this resolved please as I am so tried of this **** </p>

0
Replies (1)
Edcon
Edcon's reply17 Oct 2016, 13:02
Official

Kindly forward us your Account number so that we may liaise with the accounts team on the matter reported by our valued customer. Alternatively, kindly find the direct accounts team details below as the matter has to be escalated to them and include your account number for further assistance. Please find the below reference number for your post ***/GO

Tel: *** or ***Edgars.

Tel: ***Jet

Email: ***: Johannesburg

Email: ***: Cape Town / Durban

Tel: ***

Kind regards

Nomzekelo Mnini

Customer Experience Team

Call Centre: ***.