Addinf Financial Services without consent to account
<p>i write with utter disbelive that Edcon will stoop so low by adding financial product to account holders with out consent. I have been to one of the stores and querried this and also asked for the voice recording that i consentented to taking out the policies. One of the consultants assured me the all the amounts which have been charged to my account will be reversed. Up until today this has not been resolved and i am being continously harrassed each and everyday for payment on my acccount, if all these premiums are reversed my account will have a zero balance. Please this is getting out of control and i will have no alternative to contact the Ombudsman as well as the Finanical Services Board to start investigating on how many other customers they do this to.</p>
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the Financial services to be cancelled as you did not give your consent. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
Kindly furnish us your account or ID number so that we may liaise with the accounts team regarding the Financial services to be cancelled as you did not give your consent. They will revert back directly to you after actioning. The accounts team may be reached on the below details regarding follow up on the matter. Please find the below reference number for your post ***/GO.
Tel: *** or ***Edgars.
Tel: ***Jet
Email: ***: Johannesburg
Email: ***: Cape Town / Durban
Tel: ***
Kind regards,
Customer Experience Team
Call Centre: ***.
